Shawn, With all due respect.... While I agree that stability, consistency and ease of use are important topics, it is HIS survey..... Tim
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Tuesday, July 24, 2007 11:18 AM To: [email protected] Subject: Re: BMC Remedy AR System Web Client Survey ** David, I think you are asking the wrong questions in your survey. It's not so much that we want new features added to the products, but rather that we want stability, consistency, and ease of use. This applies to the mid tier, email, the ITSM modules, etc. It would be nice if BMC would take a break on developing new features and just make the ones they currently have work. Specific to the mid tier, I get tons of complaints about how slow it is, and statements like, "It's just a website, why is it slower than any of the other web-based apps we use?" Shawn Pierson -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: Tuesday, July 24, 2007 10:13 AM To: [email protected] Subject: Re: BMC Remedy AR System Web Client Survey ** > Anyone else ask that the Mail system be redone? I hope not - since the survey is about improvements or enhancements to the web client / Mid-Tier... While feedback in general on AR System is always appreciated, it would be best to limit comments within the survey to the topic being surveyed. Thanks, David J. Easter Product Line Manager <http://www.bmc.com/> BMC Software AR System - BMC Service Management Business Unit _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Tuesday, July 24, 2007 7:23 AM To: [email protected] Subject: Re: BMC Remedy AR System Web Client Survey ** Anyone else ask that the Mail system be redone? I think it's time to stop tweaking it and remake it into something more flexible. It's not bad now, but it could be a lot better. Rick _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Sundberg Sent: Tuesday, July 24, 2007 6:13 AM To: [email protected] Subject: Re: BMC Remedy AR System Web Client Survey ** !true. You could slow the user tool by 75% - then the MidTier would be 90%. :) -John On 7/24/07, Jarl Grøneng < <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]> wrote: ** This statement is impossible to assume: - The web client performs at 90% the speed of the WUT for all applications - both custom and BMC "out-of-the-box" applications like ITSM :-) -- Jarl On 7/23/07, Easter, David < [EMAIL PROTECTED]> wrote: ** Hi All, I would like to get some structured feedback on the web client / Mid-Tier provided with AR System. I've created a quick survey (10 or so questions) on SurveyMonkey to gather this feedback. To take the survey, please visit the following URL: https://www.surveymonkey.com/s.aspx?sm=nefIVUt9P6Ljo9WdWKoT4A_3d_3d <https://www.surveymonkey.com/s.aspx?sm=nefIVUt9P6Ljo9WdWKoT4A_3d_3d> Some things to keep in mind when taking this survey: 1) You may take the survey multiple times if you represent multiple customers. Please be sure to provide a different company name each time if doing this. 2) These questions should not be construed as a statement of direction or strategy. Do not read more into this survey than it being just an information gathering tool. 3) Concise and civil answers are appreciated. Thank you in advance for taking the survey. Results will be shared at the end of the survey, which should run about 2 weeks. David J. Easter Product Line Manager <http://www.bmc.com/> BMC Software AR System - BMC Service Management Business Unit __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ -- John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax [EMAIL PROTECTED] __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ Private and confidential as detailed here <http://www.sug.com/disclaimers/default.htm#Mail> . If you cannot access hyperlink, please e-mail sender. __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
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