Okay ... so ... how to make an ass out of yourself on a world-wide
forum in 5 minutes or less:
A) make a form
B) make a read-only field called 'submitter2', but with a label
called 'submitter'
C) make active links that fire on "modify" that populate that field
from another table
D) send email ...
So yeah, I had another *different* read-only field on my form with a
label of "submitter" ... it was set to 30 chars.
yay ... go me!
thanks everyone,
-Andrew
On Jul 24, 2007, at 2:17 PM, Opela, Gary L Contr OC-ALC/ITMA wrote:
Andrew, did you check the database as well? If the database is set
to 30
characters, then it doesn't matter what the admin tool shows. I've had
these get out of sync before.
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Andrew Hicox
Sent: Tuesday, July 24, 2007 2:13 PM
To: [email protected]
Subject: submitter field length problem
Everyone:
I have an AR System 7.0.01 patch 002 server installed (sol 10 /
oracle 10g).
We have a form. In that form there is the 'submitter' core field.
It's length shows as 254 chars.
When we create a ticket with a submitter value longer than 30 chars
the submission seems to go well enough.
However, we then cannot modify the ticket in any way (no change to
the 'submitter field'), without getting an error that the 'submitter'
field is > 30 chars.
this error:
ARERR [306]: Value does not fall within the limits specified for the
field:
(Maximum length
-30): submitter
Except that the max length for submitter is in fact 254 chars (there
are two views for this form, I verified that in both of them).
On top of that, there's the fact that no user has permissions to
change the submitter field in the first place (everyone is read only
with the "allow any user to submit" option).
Has anyone seen this before?
thank you,
-Andrew
______________________________________________________________________
__
_______
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
ARSlist:"Where
the Answers Are"
______________________________________________________________________
_________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
ARSlist:"Where the Answers Are"
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers
Are"
