I imagine most sites are geared towards IE. I suspect Firefox has to work on making their browser compatible. I tried Firefox, but did not really care it's feel. Of course I dislike IE 7 also.
Andy L. Mayfield Sr. System Operation Specialist Alabama Power Company Office: 8-226-1805 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of E. Louise van Hine Sent: Thursday, July 26, 2007 8:48 AM To: [email protected] Subject: Re: Say what about that knowledge base? and not only this, but I am looking at a support document that says that IE 7 is not compatible with AR products. O.o. -- Regards, Louise van Hine KTSL Limited [EMAIL PROTECTED] Quoting Rick Cook <[EMAIL PROTECTED]>: > Ironically, there was a time not that long ago that I could get the KB site > to work WITH Firefox, but not with IE. That was before they 'fixed' it, > though. > > Rick > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Andrew Hicox > Sent: Thursday, July 26, 2007 6:20 AM > To: [email protected] > Subject: Re: Say what about that knowledge base? > >> - it makes no sense that with a major browser platform one can't use >> that site! > > Especially considering how much support costs. > I mean ... *seriously* ... > > > > On Jul 26, 2007, at 7:03 AM, E. Louise van Hine wrote: > >> Yes, I felt a bit silly asking the question before dragging IE back >> out of its dungeon, and got the search function to work but not with >> multiple free text terms - even when I know the article is there. so I >> AM going to try Stephen's tool suggestion. >> I logged a call anyway - it makes no sense that with a major browser >> platform one can't use that site! >> >> >> -- >> Regards, >> >> Louise van Hine >> KTSL Limited >> [EMAIL PROTECTED] >> >> >> >> Quoting "Shellman, David" <[EMAIL PROTECTED]>: >> >>> Re: Say what about that knowledge base? >>> >>> It wouldn't work for me with Fire Fox. When I logged issue with >>> support, the answer was Fire Fox is not supported. Once I switched >>> to IE and allowed pop ups for the site I had no problem. >>> Dave >>> -------------------------- >>> [EMAIL PROTECTED] (Wireless) >>> >>> ----- Original Message ----- >>> From: Action Request System discussion list(ARSList) >>> To: [email protected] >>> Sent: Thu Jul 26 06:36:15 2007 >>> Subject: Say what about that knowledge base? >>> >>> I haven't been able to get a search to run on the BMC Knowledge base, >>> even when I select a product. I have just put in a support request >>> for it, but perhaps someone else has a tip or trick for running a >>> search, because keyword searching with that top panel does not seem >>> to function without a huge JSP error. >>> Could it have something to do with running Mozilla Firefox 2.0? >>> >>> -- >>> Regards, >>> >>> Louise van Hine >>> KTSL Limited >>> [EMAIL PROTECTED] >>> >>> _____________________________________________________________________ >>> __________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> ARSlist:"Where the Answers Are" >>> >> >> ______________________________________________________________________ >> _________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> ARSlist:"Where the Answers Are" > > ________________________________________________________________________ ____ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the > Answers Are" > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > ARSlist:"Where the Answers Are" > > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
