Louise, This was the primary reason I created the ARS_KBImport utility. Perhaps this may be a solution for you.
HTH http://arswiki.org/projects/dotnetutil Click on the Downloads link to download the utility. Stephen -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of E. Louise van Hine Sent: Thursday, July 26, 2007 6:36 AM To: [email protected] Subject: Say what about that knowledge base? I haven't been able to get a search to run on the BMC Knowledge base, even when I select a product. I have just put in a support request for it, but perhaps someone else has a tip or trick for running a search, because keyword searching with that top panel does not seem to function without a huge JSP error. Could it have something to do with running Mozilla Firefox 2.0? -- Regards, Louise van Hine KTSL Limited [EMAIL PROTECTED] ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
