Consider submitting the writeup to ARSwiki as well. The advantages to submitting to ARSwiki include: - BMC tends to respond to things that are known in the public domain, especially if there is a public interest expressed in the issue - Other users of ITSM 7 can read and voice their interest in this or other issues using the voting system that Bugzilla provides.
http://bugs.arswiki.org Axton Grams On 7/31/07, Russell, James C <[EMAIL PROTECTED]> wrote: > Oh, great...hope there are more of those out there :/ > > Have a good evening, man--tomorrow is launch, tweaking, and downright > finishing that thing... > *wave* > ~james > > __________________________________________ > [] James C. Russell 512.475.9262 | > [] SA, ITS User Services 512.475.9400 | > [] [EMAIL PROTECTED] | > ~~ > > > > -----Original Message----- > > From: Payne, George > > Sent: Tuesday, July 31, 2007 4:45 PM > > To: [email protected] > > Cc: Rubarth-Lay, James W; Russell, James C > > Subject: ITSM 7.0 bug. > > > > Hey Gang, > > > > We're using ITSM 7.0 on ARS 7.0.01 with an Oracle 10g database. > > > > Trying to create a new Support Group, I guess I got a little too > > aggressive with the "Description"; I typed 141 characters and it threw > > the error below when I tried to save it. The field properties show it > > to be a 255 character field on the Support Group form, but the > > underlying field that the Description is being pushed to by workflow is > > apparently only 128 characters on the CTM:SYS-Access Permission Grps > > form. When I trimmed the Description to < 128 characters, it saved > > just fine. > > > > --- > > > > ARERR [552] Failure during SQL operation to the database : ORA-12899: > > value too large for column "ARADMIN"."T567"."C1000000000" (actual: 141, > > maximum: 128) > > > > ARERR [306] Value does not fall within the limits specified for the > > field : (Maximum length - 128) : CTM:SYS-Access Permission Grps > > : Description > > > > --- > > > > I didn't see this on the ARSWiki, so I guess I'll turn in a request to > > support. > > > > Gp > > > > George Payne > > Assistant Director, User Services > > Information Technology Services > > University of Texas at Austin > > 512.232.7513 > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the > Answers Are" > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
