Even more interesting, when the CTM:People Permission Groups form is opened in Dialog View-Access, selecting a row in the Access Restrictions tablefield fires an active link that tries to copy the contents of that 128 character field back into z1D Description above it, which is 69 characters long. Talk about successive truncation...
Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Russell, James C Sent: Tuesday, July 31, 2007 5:12 PM To: [email protected] Subject: Re: ITSM 7.0 bug. Oh, great...hope there are more of those out there :/ Have a good evening, man--tomorrow is launch, tweaking, and downright finishing that thing... *wave* ~james __________________________________________ [] James C. Russell 512.475.9262 | [] SA, ITS User Services 512.475.9400 | [] [EMAIL PROTECTED] | ~~ > -----Original Message----- > From: Payne, George > Sent: Tuesday, July 31, 2007 4:45 PM > To: [email protected] > Cc: Rubarth-Lay, James W; Russell, James C > Subject: ITSM 7.0 bug. > > Hey Gang, > > We're using ITSM 7.0 on ARS 7.0.01 with an Oracle 10g database. > > Trying to create a new Support Group, I guess I got a little too > aggressive with the "Description"; I typed 141 characters and it threw > the error below when I tried to save it. The field properties show it > to be a 255 character field on the Support Group form, but the > underlying field that the Description is being pushed to by workflow > is apparently only 128 characters on the CTM:SYS-Access Permission > Grps form. When I trimmed the Description to < 128 characters, it > saved just fine. > > --- > > ARERR [552] Failure during SQL operation to the database : ORA-12899: > value too large for column "ARADMIN"."T567"."C1000000000" (actual: > 141, > maximum: 128) > > ARERR [306] Value does not fall within the limits specified for the > field : (Maximum length - 128) : CTM:SYS-Access Permission Grps > : Description > > --- > > I didn't see this on the ARSWiki, so I guess I'll turn in a request to > support. > > Gp > > George Payne > Assistant Director, User Services > Information Technology Services > University of Texas at Austin > 512.232.7513 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
