CTM:People is the main one for ITSM 7. The thing you'll trip over is the conditionally required fields that are new for v7. You can either dig into and learn the workflow in advance, or turn on the Filter logs and see what stops the import process each time a validation Filter gets in the way.
Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Srikanth Sent: Tuesday, July 31, 2007 10:07 PM To: [email protected] Subject: Import of People data into ITSM 7 Hi All listers, I have a question on the import of the people data into Remedy for ITSM 7. I am pretty new to the ITSM world, So bear with me if I am asking a very silly question. While it is clear that we need inport the base people data into People form, I am not very clear with all the other forms that we need to load the data with people data. In our current system we do a load into SHR:People form. Are there any such forms in ITSM 7 too? We are doing a fressh implemetation of ITSM 7. Please let me know if you need any additional information. Any help would be greatly appreciated. Thanks and Regards, Srikanth ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
