Michael,

In ARS, there is only one column of data returned when the user
selects an item from the menu.

As others have suggested, if the menu is a search menu and you choose
to return the Entry ID (field 1) value from the selected menu item,
then you can have active links do a set field action to get more
values from the selected record and map the request ID value into a
"better string" value for the field that the menu is attached to.

If your menu is not a search menu... then..... change the value that
the menu returns to contain all the data that you want returned.

For example If the menu looks like

Foo
   Bar -->(returns) Bar
OtherFoo
   OtherBar --> Bar

Then maybe the menu should instead be:

Foo
   Bar --> Foo-Bar
OtherFoo
   OtherBar -->OtherFoo-Bar

HTH.

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.



On 8/7/07, Durrant, Michael M. - ITSD <[EMAIL PROTECTED]> wrote:
> **
>
> I think I may have asked this already but I can't find the thread...
>
> Running ARS 7...
>
> Is is possible to get multiple values from a tiered menu selection?
> Example:
>
> User selects value from Tier 3 of a menu.  I want to know which Tier 1 and
> Tier 2 values they chose to get there.

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