Ben, Go into the SHARE:Application_Properties form. FInd the entries that relate to the DSL (search on property value Remedy Foundation Product Catalog. Pull up the Version entry and change it to a lesser version. Probably 1.0.00 will work. Colleen Eilbert Effective Technologies, LLC
On Aug 8, 6:02 pm, Ben Mastaglia <[EMAIL PROTECTED]> wrote: > Hello all, > > When I try to install Change Management 7.0.2 I get the following error > > "A newer version of Remedy Definitive Software Library detected on your > ARSystem server, installation cannot continue. Please check Remedy > customer support web site for compatability information.http://supportweb.remedy.com"; > > I am running ARServer 7.0.01 patch 002 > Incident management 7.0.0 Patch 005 > Problem Management 7.0.0 Patch 005 > CMDB 2.0.1 patch 003 > > I am unable to get around this issue, any suggestion would be appreciated. > > Regards, > > Ben Mastaglia > Systems Administrator > > Monadelphous Group Limited | Grd Flr, 1 Sleat Rd, Applecross > T 08 9316 6258 |www.monadelphous.com.au > > _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ > Monadelphous E-mail disclaimer > > If you have received this message in error, please delete the e-mail and notify the sender. > > This e-mail (including all attachments) is the sole property of Monadelphous Group Ltd and may contain personal, > confidential or legally privileged information including information subject to privacy legislation. > Any confidentiality or privilege is not waived because this e-mail may have been sent to the wrong address. > If you are not the intended recipient you must not copy or disseminate the information contained in it, > or take any action in reliance on it, without the written consent of the sender. > > Opinions, conclusions and other information in this e-mail and any attachments that do not relate to the official business of the Company are neither given nor endorsed by it. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
