Hey, Gary, I have had hat same thing happen to me.  Try [CTRL] + Z when you
do that - sometimes it reverses the action and restores the original text.

Rick

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA
Sent: Tuesday, August 14, 2007 11:53 AM
To: [email protected]
Subject: Re: AR System Developer Studio Wishlists

Well, I wasn't going to add anything to this, but I do have one simple one
that I think will be inherently fixed. My issue is that whenever you alt-tab
away from admin tool, if you have a filter/escalation/active link window
open, and lets say your focus is on the run if line and you are building
yoru qualification, you alt-tab away and back and the default focus goes to
the name of such object.

For instance, you are creating a new active link and name it "really really
long name goes here and you don't want to have to retype it" and you click
in the run-if, type 'Status' < 3 AND and then you want to alt-tab over to
the user tool to look at something. You alt tab back, and instantly start
typing 'Priority' > 1. Now, guess what, then new name of  your active link
shows 'Priority' > 1 instead of what you had earlier.

Now you have to go back in and re-type the name of the active link.. How
frustrating is that! I would like focus to remain where it was before I
alt-tabbed away from the window. Don't move my cursor around on me!

Thanks,


Gary Opela, Jr

Sr. Remedy Developer

Leader Communications, Inc.

405 736 3211


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Andrew Hicox
Sent: Tuesday, August 14, 2007 11:12 AM
To: [email protected]
Subject: Re: AR System Developer Studio Wishlists

** 

You know ... while I'm at it ... one other wishlist item:

active links that can call a SOAP service for set-fields actions.

Bonus, if they can be called from the client but executed on the server.

That is, the SOAP set fields act just like an SQL set fields ... the client
talks to the server, the server talks SOAP to wherever and returns the data.

That would be HUGE.

-A

On Aug 14, 2007, at 10:25 AM, Nall, Roger wrote:


        **

        Andrew,

         

        I believe Abydos does most of this.

         

        HTH,

         

        Roger A. Nall

        Manager, OSSNMS Remedy

        T-Mobile USA

        Desk: 813-348-2556

        Cell: 973-652-6723

        FAX: 813-348-2565

        sf49fanv     AIM IM

        RogerNall   Yahoo IM

         

        
________________________________


        From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Andrew Hicox
        Sent: Tuesday, August 14, 2007 11:23 AM
        To: [email protected]
        Subject: Re: AR System Developer Studio Wishlists

         

        Word up on that. Real-time debugging of filters and field values
would be great.

         

        On that same tip ...

         

        Visual representation of filters and active links. If nothing else,
maybe at least some sort of visio integration, where one can select a group
of filters and export a flowchart showing how they are related.

         

        Deconstructing large filter stacks to understand what they do, and
making flowcharts to demonstrate to other developers and management what
they do is a massive biatch ...

         

        Or maybe I'm just so new to this that I don't know about some other
fabulous 3rd party tool that will do this for you. In either case, it would
be a killer feature for the admin tool.

         

        -A

         

         

        On Aug 14, 2007, at 9:57 AM, Rick Cook wrote:

        
        
        

        **

        I would like a real time debugging tool, able to start at any point
in a process and watch in a dual window as the workflow processes, either
step-by-step or for an entire process, and the data changes.

         

        I would also like a tool that makes adding Help Text easier (perhaps
linking to the Remedy docs?), since we don't seem to get that from the ITSM
engineers any more.

         

        Rick

        
________________________________


        From: Action Request System discussion list(ARSList)
[mailto:[email protected] <mailto:[email protected]> ] On Behalf Of
Willem Nel
        Sent: Tuesday, August 14, 2007 7:34 AM
        To: [email protected] <mailto:[email protected]> 
        Subject: AR System Developer Studio Wishlists

        ** Since David admitted that we are going to be getting a new Admin
Tool pretty soon, it must mean that they are already working on it.
        
        Now would probably be a good time to put together a wish list.
Maybe someone involved in the product is watching the list and can pick out
some of the stuff we want. Who knows, we might get lucky and actually get
some of them as part of the replacement. 

        
        Here's my wishlist:
        
        - Undo/Redo
        - Larger windows for editing the workflow
        - Multi-platform (Yes, I know this is probably never going to
happen) 
        - I want to be able to edit everything in one place. Groups and
Users is part of the admin process, and should be editable in the
administration tool.
        
        So, what's your wishes for the new tool?
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