Warren, The button is calling the active link, which is launching the search 
(Open Window action).

Frank, I don't see "Show Message in Prompt Bar" option in the Open 
Window/Messages tab.  Am I missing something?  I know it is there in regular 
"Messages" action.  Maybe that's the difference.

Dwayne

---- Original message ----
>Date: Wed, 15 Aug 2007 11:43:05 -0400
>From: Frank Caruso <[EMAIL PROTECTED]>  
>Subject: Re: No match messages not appearing in Mid-Tier  
>To: [email protected]
>
>   ** This is really familiar sounding ....
>
>   Is the "Show Message in Prompt Bar" check box
>   checked on the active link displaying the message?
>
>   On 8/15/07, Warren Baltimore
>   <[EMAIL PROTECTED]> wrote:
>
>     **
>     Dwayne, the search that is taking place, is it on
>     the Active Link activated by the button, or is it
>     kicked off by something else?
>      
>     Is it the only AL that fires on this button?
>      
>     Warren
>
>      
>     On 8/15/07, Dwayne Martin <[EMAIL PROTECTED]>
>     wrote:
>
>       Frank, Thanks for the suggestion.  We've tried
>       it with popups blocked and unblocked and it
>       doesn't make any difference.
>
>       Also, when the popup blocker blocks a window it
>       usually sends a message saying, "A window was
>       blocked" (or something similar).
>
>       Dwayne
>
>       ---- Original message ----
>       >Date: Wed, 15 Aug 2007 08:24:51 -0400
>       >From: Frank Caruso <[EMAIL PROTECTED]>
>       >Subject: Re: No match messages not appearing in
>       Mid-Tier
>       >To: [email protected]
>       >
>       >   ** Do you have popup blocking turned on?
>       >
>       >   On 8/15/07, Dwayne Martin <[EMAIL PROTECTED]
>       > wrote:
>       >
>       >     Hello everyone,
>       >
>       >     We have a control panel with lots of
>       buttons that
>       >     call active links that open various
>       windows to
>       >     display various call entries.  If there
>       aren't any
>       >     matching entries we get a message saying
>       so.
>       >
>       >     This works fine in the User tool.  I THINK
>       it used
>       >     to work in Mid-Tier. But now if there are
>       no
>       >     entries nothing happens.  If you run an
>       active
>       >     link log you see the message in the log,
>       but none
>       >     appear on the screen.
>       >
>       >     Messages other than "no matches" display.
>       >
>       >     Any ideas?
>       >
>       >     (Mid-Tier 6.03 p21 on IIS 5 web server on
>       Win 2K
>       >     machine, ARS 7.01 p2 on Linux server,
>       Oracle 10.2
>       >     db)
>       >
>       >     Dwayne Martin
>       >     Computing Support
>       >     James Madison University
>       >
>       >    
>       
> _______________________________________________________________________________
>       >     UNSUBSCRIBE or access ARSlist Archives at
>       >     www.arslist.org ARSlist:"Where the Answers
>       Are"
>       >
>       >   --
>       >   Frank Caruso
>       >   Specific Integration, Inc.
>       >   Senior Remedy Engineer, ITIL Foundation
>       Certified
>       >   www.specificintegration.com
>       >   703-376-1249
>       __20060125_______________________This
>       >   posting was submitted with HTML in it___
>
>       Dwayne Martin
>       Computing Support
>       James Madison University
>
>       
> _______________________________________________________________________________
>       UNSUBSCRIBE or access ARSlist Archives at
>       www.arslist.org ARSlist:"Where the Answers Are"
>
>     --
>     Warren R. Baltimore II
>     Remedy Developer
>     UW Medicine IT Services
>     School of Medicine
>     University of Washington
>     Box 358220
>     1325 Fourth Ave, Suite 2000
>     Seattle, WA 98101
>
>     The opinions expressed in this e-mail are in no
>     way those of the University of Washington, or the
>     State of Washington.  They are my own.
>     __20060125_______________________This posting was
>     submitted with HTML in it___
>
>   --
>   Frank Caruso
>   Specific Integration, Inc.
>   Senior Remedy Engineer, ITIL Foundation Certified
>   www.specificintegration.com
>   703-376-1249 __20060125_______________________This
>   posting was submitted with HTML in it___

Dwayne Martin
Computing Support
James Madison University

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