Thank you so much Misi !! This solution is exactly what I had in mind.
I needed to clear the user cache in addition to enabling the Message catalog form. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky Sent: Thursday, August 16, 2007 6:01 PM To: [email protected] Subject: Re: Customising AR Error Messages Hi, I guess that I missed telling you that you have to go into ARAdmin->ServerInformation->Advanced and enable Localized Error Messages in order for the system to start using messages in the specified form. Best Regards - Misi, RRR AB, http://www.rrr.se > > Hi Misi. > > Thank you so much for your prompt response. > > I tried this , but somehow it does not pick up the message that I > write in it. > > Do I need to restart the server or ensure that some setting is in place. > > Thanks for your time > > Regards > Rajeev > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky > Sent: Thursday, August 16, 2007 5:27 PM > To: [email protected] > Subject: Re: Customising AR Error Messages > > Hi Rajeev, > > Submit a record in the Remedy Message Catalog form. > Message Type = 0 > Message Identifier = 331 > Message Text = whatever you want > > Best Regards - Misi, RRR AB, http://www.rrr.se > > Products from RRR Scandinavia: > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy > logs. > * RRR|Translator - Manage and automate your language translations. > Find these products, and many free tools and utilities, at > http://rrr.se. > >> >> Hi All, >> >> I have a requirement where we need to Customise an AR Error Message. >> >> An example of an Error message that needs to be customised is: >> ARERR [331] You do not have write access (for this entry) to field : >> XYZ >> >> Can you please advise if this requirement is possible and if yes, can >> you share the details how we could do this. >> >> Any inputs on this issue would be most appreciated. >> >> Environment Details: >> ARS 6.3 >> Oracle >> Linux >> >> Thanks and Regards >> Rajeev >> >> >> >> >> >> The information contained in this electronic message and any >> attachments to this message are intended for the exclusive use of the >> addressee(s) and may contain proprietary, confidential or privileged >> information. If you are not the intended recipient, you should not >> disseminate, distribute or copy this e-mail. Please notify the sender >> immediately and destroy all copies of this message and any > attachments. >> >> WARNING: Computer viruses can be transmitted via email. The recipient >> should check this email and any attachments for the presence of > viruses. >> The company accepts no liability for any damage caused by any virus >> transmitted by this email. >> >> www.wipro.com >> >> _____________________________________________________________________ >> _ _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> ARSlist:"Where the Answers Are" > > ______________________________________________________________________ > __ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > ARSlist:"Where the Answers Are" > > > The information contained in this electronic message and any > attachments to this message are intended for the exclusive use of the > addressee(s) and may contain proprietary, confidential or privileged > information. If you are not the intended recipient, you should not > disseminate, distribute or copy this e-mail. Please notify the sender > immediately and destroy all copies of this message and any attachments. > > WARNING: Computer viruses can be transmitted via email. The recipient > should check this email and any attachments for the presence of viruses. > The company accepts no liability for any damage caused by any virus > transmitted by this email. > > www.wipro.com > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
