Jase, What's the time zone setting for the OS on the mid-tier server? I'm guessing that it's set up as Pacific Standard Time. Dave
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jase Brandon Sent: Tuesday, August 21, 2007 12:15 PM To: [email protected] Subject: Mid-Tier $TIMESTAMP$ Question ** Hello Listers, ARServer 7.0.01 HelpDesk 6.0 I just noticied a weird anomaly regarding our Mid-Tier. 1) User creates a HD Case from website using the mid-tier. 2) Case worklog is updated from client in Central Standard Time. Case Worklog shows correct CST $TIMESTAMP$ in worklog. 3) User views the worklog update from website/mid-tier, but $TIMESTAMP$ on the mid-tier worklog shows what appears to be Pacific Standard Time, -2 Hours. Has anyone else seen this? I looked all over the mid-tier for some type of time zone configuration setting, etc. I thought the mid-tier would look at the client time on the user's pc and update accordingly. Thanks in Advance, Jase Brandon Remedy Administration/Development Customer Support Systems Group Desk - (615) - 320-4494 Cell - (334) - 318-5426 [EMAIL PROTECTED] DaVita Inc. __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
