AV, The "Run If" qualification would find the records to delete. Then all you need is an "If" action that does a "Run Process" with the command line syntax being:
Application-Delete-Entry <*form_name*> <*entry_ID*> Marc Simmons On 8/22/07, remedy arlist <[EMAIL PROTECTED]> wrote: > ** Hi List. > > We are using Remedy Customer Service product 6.0. I am required > to delete cases older then a specific date using a escalation. But i am not > able to get it working. The Escalation has the below mentioned SQL > statement. > > DELETE * from SPRT_Issue where Issue_ID = 'CASE00001234' > > Please help me achieve the same. > > Regards, > > AV > __20060125_______________________This posting was submitted with HTML in > it___ -- Marc Simmons Remedy Administrator "Everyday above ground is a good day... the rest is a choice!" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
