Pat, come on. What's wrong with you? You know managers don't need training! They know everything!
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Wednesday, August 22, 2007 10:47 AM To: [email protected] Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** Well that is definitely not the way the Gov does it! Everyone learn prior to implementation? That is just no fun! On 8/22/07, Pierson, Shawn <[EMAIL PROTECTED]> wrote: ** I don't know if this is done for everyone, but our BMC sales rep arranged for the I.T. management of my company to get the flight simulation portion free. It doesn't hurt that we're up the street from BMC's headquarters, but they might be able to arrange something like that. ITIL doesn't work if only the Remedy folks are on board. You basically need everyone in I.T. to get certified before it starts to become useful. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto: [email protected] <mailto:[email protected]> ] On Behalf Of Rick Cook Sent: Wednesday, August 22, 2007 10:23 AM To: [email protected] <mailto:[email protected]> Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** Ah - quite right - the Flight Sim is definitely a classroom situation. I highly recommend it, though, for those who can bring an ITIL instructor on site. Rick ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected] ] On Behalf Of Ray T. Sent: Wednesday, August 22, 2007 8:04 AM To: [email protected] Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** Rick, you are probably talking about on-site course. My best guess is the BMC's WBT doesn't have the BMC Flight Simulator. Can anybody confirm? On 8/22/07, Rick Cook <[EMAIL PROTECTED] > wrote: ** I took BMC's a year or so ago - if you get the one with the BMC Flight Simulator in it, I found that to be a big help, as did the rest of the class, in making ITIL more tangible. It did include a proctored (required for cert) exam at the end. Rick ________________________________ From: Action Request System discussion _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
