I get the same thing, Louise, unless I only select a few applications (less than a dozen). Support just blew smoke up my *** by telling me that the issue was a momentary one regarding the restart of a web server. As if that would cause the error to occur over a period of days.
Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of E. Louise van Hine Sent: Thursday, August 23, 2007 4:39 AM To: [email protected] Subject: Re: BMC have done it again I can get patches OK via the old "Heritage" system, what I can't seem to do is get EPD to save a favorites list. It tells me repeatedly there is an application error and to log in again. -- Regards, Louise van Hine KTSL Limited [EMAIL PROTECTED] Quoting Robert Halstead <[EMAIL PROTECTED]>: > so I'm confused now. For patches to Remedy, do we go through the EPD > or the old way? I'm looking for patch 22 but I'm not sure if the > files the EPD are the up-to-date files or some other version. Also, > has anyone had any trouble actually downloading the patch contents the > old way? It seems that IE become un-responsive after a little while. > I'm tring to get the documentation on the server patch and it seems to > kill IE. > > On 8/20/07, patrick zandi <[EMAIL PROTECTED]> wrote: >> ** >> must have got confused with the email sent me by BMC is says.. >> >> >> New Electronic Product Distribution Site for All BMC Software >> Products >> >> Our BMC Software Customer Support Web site has been enhanced to >> provide our customers with greater self-service capabilities. The >> launch of our new Electronic Product Distribution site gives you >> increased direct access to our products and offers: >> >> A single download site for all BMC products Self-serve maintenance >> downloads Ease of use through a four-step download process and search >> capabilities License Key Information for each version of your product >> Individualized "Favorites" list of products Thanks Dave.. >> >> >> >> On 8/20/07, Easter, David <[EMAIL PROTECTED]> wrote: >> > ** >> > >> > > I thought it was going to provide me with my licesnes too, I just >> > > did >> not see it though... ? >> > >> > License key generation is not within the EPD structure and remains >> available in its original location on Support Central. You can find >> it under the "Licensing and Passwords" link. >> > >> > >> http://www.bmc.com/info_center_support/overview/0,3252,19097_61032733 >> ,00.html >> > >> > There are links to this site within the "license key information" >> > document >> for each product. >> > >> > Thanks, >> > >> > >> > -David J. Easter >> > Sr. Product Manager, Service Management Business Unit BMC Software, >> > Inc. >> > >> > The opinions, statements, and/or suggested courses of action >> > expressed in >> this E-mail do not necessarily reflect those of BMC Software, Inc. >> My voluntary participation in this forum is not intended to convey a >> role as a spokesperson, liaison or public relations representative >> for BMC Software, Inc. >> > >> > >> > ________________________________ >> From: Action Request System discussion list(ARSList) >> [mailto:[email protected] ] On Behalf Of patrick zandi >> > Sent: Monday, August 20, 2007 5:20 AM >> > To: [email protected] >> > Subject: Re: BMC have done it again >> > >> > >> > ** >> > Tested it a minute ago.. worked fine.. >> > The only complaint I had was the search function, if you previously >> selected a product then decided to add something with seach text - it >> clears out what you selected. >> > Works Great.. Much better tool. >> > I thought it was going to provide me with my licesnes too, I just >> > did not >> see it though... ? >> > >> > >> > On 8/20/07, Ian Trimnell <[EMAIL PROTECTED] > wrote: >> > > ** >> > > >> > > >> > > Just went to BMC Support Central to check out the latest patches >> > > and >> have noticed that they have gone and changed the product download area. >> This has now changed to "Electronic Product Distribution" (or EPD) >> and it does not now work with any of my browsers :-( >> > > >> > > >> > > Response from https://webapps.bmc.com/epd/ is: >> > > >> > > Proxy Error >> > > >> > > The proxy server received an invalid response from an upstream server. >> > > The proxy server could not handle the request GET /epd/. >> > > >> > > Reason: Error reading from remote server >> > > >> > > Why oh why do these people go and change things? BTW, I am using >> Firefox 2 and IE 6 and they both worked with the old download system. >> So my question to BMC is 'what has changed?' >> > > >> > > Yours in frustration, >> > > Ian ________________________________ >> Ian Trimnell, AR System Lead Developer (amongst other jobs), >> > > Specialist Support & Information Team, Academic & Administrative >> Computing Service >> > > Open University, MILTON KEYNES, UK >> > > Phone: 01908 653741 web: http://www.open.ac.uk/ >> __20060125_______________________This posting was submitted with HTML >> in it___ >> > >> > >> > >> > -- >> > Patrick Zandi __20060125_______________________This >> posting was submitted with HTML in it___ >> __20060125_______________________This posting was submitted with HTML >> in it___ >> >> >> >> -- >> Patrick Zandi __20060125_______________________This posting was >> submitted with HTML in it___ > > > -- > "A fool acts, regardless; knowing well that he is wrong. The ignoramus > acts on only what he knows, but all that he knows. > The ignoramus may be saved, but the fool knows that he is doomed." > > Robert Halstead > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > ARSlist:"Where the Answers Are" > > ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
