Hi Listers,

I have a requirement to delete an incident number from the HPD:CFG Ticket Num 
Generator form after the incident is created in the HelpDesk form. Current 
workflow allows the incident number to be deleted on Modify, but the incident 
number should be deleted on Submit.In the filter command line of the runprocess 
I have written the following code 

Application-Delete-Entry "$HPD:CFG Ticket Num Generator$" $Incident Number$

But still it dosen't work. Any Clue.

 
 
Regards,
Ravi Kumar Tadi
Merrill Lynch Global Technology Infrastructure (GTI)
+91 40 3063 7433

 

 
                 

 


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