Scott, For some the restart fixed the error I was getting, but now no data is coming accross.
I checked all three field properties (HPD:Help Desk, SHR:OverviewConsole and SHR:ARDBC_OverviewConsoleTemplate) and the id is 1000002613, for all. Thanks to everyone for their help, this is a strange one, Howard On 8/23/07, Scott Parrish <[EMAIL PROTECTED]> wrote: > > ** > > Howard, > > When you add the Next Target Date field to the Vendor form > (SHR:ARDBC_OverviewConsole) it does not keep the same Field ID as the field > on the HelpDesk and template form. It will assign the NextID according to > the arschema table. You have to manually set the field ID to 1000002613 when > adding it to the Vendor form. I have added this to my overview console and > am not experiencing the same issue that you are. > > > > Scott > > > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Howard Richter > *Sent:* Thursday, August 23, 2007 1:01 PM > *To:* [email protected] > *Subject:* Re: Need to add field a to the Overview Console Assigned work > table > > > > ** > > Scott, > > > > I tried that and received this error when I opened the overview console > > > > ARERR [311] Error:ARGetListEntryWithFields - Field ID is not related to > this form > > > > Howard > > > > On 8/23/07, *Scott Parrish* <[EMAIL PROTECTED]> wrote: > > ** > > Howard, > > Copy the Next Target Date field from the HelpDesk form into the > SHR:ARDBC_OverviewConsoleTemplate (if it doesn't already exist there, which > I don't think it does). Next, open the SHR :ARDBC_OverviewConsole form and > add the Next Target Date field to that form (It should now be available > since you added it to the template form). Now, go into the User Tool and > open the SHR:ARDBCFields form and add the field mapping for the Next Target > Date. Lastly, add the Next Target Date field to the Overview Console table. > If I'm not mistaken, that should do it! > > > > Scott Parrish > IT Prophets, LLC > (770) 653-5203 > http://www.itprophets.com > > > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Howard Richter > *Sent:* Thursday, August 23, 2007 10:09 AM > *To:* [email protected] > *Subject:* Need to add field a to the Overview Console Assigned work table > > > > ** > > Good morning all, > > > > I need your help. I need to add a field from the HD:Help Desk form from > the SLM tab 'Next Target Date') to the Overview Console Assigned work table. > > > > > I know that the Overview Console is feed from the "Assigend work table" is > feed from the SHR:ARDBC_OverviewConsole form, but I remember seeing > something on the arlist that it takes more then just adding the field there. > > > > > Could some kind person, point me to a doc or give me directions (and be > nice) on how to push data from the HD:Help Desk to the OverviewConsole? > > > > As always thanks, > > > > -- > Howard Richter > > Remedy ServiceDesk Manager > CedarCrestone Managed Services Center > > [EMAIL PROTECTED] > > __20060125_______________________This posting was submitted with HTML in > it___ > > __20060125_______________________This posting was submitted with HTML in > it___ > > > > > -- > Howard Richter > > Remedy ServiceDesk Manager > CedarCrestone Managed Services Center > > [EMAIL PROTECTED] __20060125_______________________This > posting was submitted with HTML in it___ > __20060125_______________________This posting was submitted with HTML in > it___ > -- Howard Richter Remedy ServiceDesk Manager CedarCrestone Managed Services Center [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
