Yes Jaya, we do have the ARS server across Geographical location and use DSO to transfer data across. There are different support group, serving the same content. The need is to transfer the currently assigned tickets to Groups, who's time zone is currently active. On detailing the requirement, lots of conditions will come up to satisfied also, but above mentioned is the very broad need to start with. Best Regards, Shashi.
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of jaya munjal Sent: Friday, August 24, 2007 3:38 PM To: [email protected] Subject: Re: How to implement 'Follow the sun' at ARS6.3 ** Hi Manish Can you briefly describe your environment architecture, do you have different ARS servers across geographical locations. Do you use DSO. Regards Jaya Manish SINGLA <[EMAIL PROTECTED]> wrote: Hello List, Please advice how we can implement 'Follow the sun' at ARS6.3 as we have user from different geographical locations. Best regards, Manish Singla Technical Architect OOCIO Information & Communication Technology STMicroelectronics Office : +91 120 4006247 ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _____ Take the Internet to Go: Yahoo!Go puts the Internet <http://us.rd.yahoo.com/evt=48253/*http://mobile.yahoo.com/go?refer=1GNXIC> in your pocket: mail, news, photos & more. __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
