I have my permissions set with public but it still doesn't work.

I also have the submitter mode to locked.  I'm not sure if that makes a
difference.

Thanks


Opela, Gary L Contr OC-ALC/ITMA wrote:
> 
> Hey, I've gotten this same error before. It turned out the field did not
> have Public permission on it.
> 
> So, what I did to make sure there was no issue, was on all fields where
> users would need to write to, I had to have three things done:
> 
> Checkmark beside Allow any User to Submit
> Public Permission Group
> Explicit MODIFY permission group.
> 
> In my situation, the users has accounts in Remedy, they were just
> read-only accounts, so for some reason, I had to grant public access to
> the field. I had just their group having access, but they were still
> unable to submit data in these fields until I granted Public. It didn't
> make sense to me, since I had 'allow any user to submit' marked, and
> their group had MODIFY access to the fields, but I granted public access
> and viola... it worked.
> 
> 
> Thanks,
> 
> 
> Gary Opela, Jr
> 
> Sr. Remedy Developer
> 
> Leader Communications, Inc.
> 
> 405 736 3211
> 
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of harrylee
> Sent: Monday, August 27, 2007 3:01 PM
> To: [email protected]
> Subject: Re: Survey Link Issue - Urgent
> 
> Hi,
> 
> I get the same error but the survey response actually still goes
> through.
> It's annoying to the user because it doesn't look like it worked but it
> did.
> I tried setting the fields to public write access but it still gives
> that
> error.
> 
> Allow anyone to submit is checked (turned on) and it doesn't work.
> 
> How can I the submit line to the link?
> 
> Thanks
> 
> 
> 
> 
> Rami S Ayoub wrote:
>> 
>> **
>> 
>> Hi List,
>> 
>>  
>> 
>> I have issue with survey link when it submit to the user by email link
>> below
>> 
>>  
>> 
>>
> http://remedy-vs/arsys/servlet/ViewFormServlet?form=SRM:Survey&view=Requ
> esterAnswer&server=remedy-vs&eid=SRV000000000332
>> 
>>  
>> 
>> After the user is fill the survey we getting those errors
>> 
>>  
>> 
>> You do not have write license (ARERR 8932)
>> 
>> You do not have write access to field Rating (1-10) AREER 330)
>> 
>> You do not have write license (ARERR 8932)
>> 
>> You do not have write access to field Rating (1-10) AREER 330)
>> 
>>  
>> 
>> Any ideas how to resolve this issue, I have done permission public can
>> change for all form related but still this error is come?
>> 
>>  
>> 
>> Regards,
>> 
>> Rami
>> 
>> 
>>
> ________________________________________________________________________
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> 
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