No, you need to run it on our Remedy install, but if you do multiple runs of it, you can then do some work to figure what has been edited.
In our case we were running patch2, installed patch5 under the renamed admin account, ran arinside, and then explored the output by looking at the last modified by details ie. all new/edited workflow was shown as updated by ITSM7p5. Cheers Steve ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, 29 August 2007 10:07 AM To: [email protected] Subject: Re: ITSM 7.0.2 Patch 5 ** You mean that ARInside will examine Patch 5 and tell me what's in it BEFORE I install it? Rick On 8/28/07, Stephen Thornton <[EMAIL PROTECTED]> wrote: ** Rick We have been using a combination of ARInside (before and after the patch), and installing the patch under an admin account called 'ITSM7p5' or similar, and this has given us a good idea of what's going on.. and there is a lot. Cheers Steve --- Stephen Thornton Team Leader, Remedy Operations Information Services The University of Melbourne P: +61 (0)3 8344 2783 F: +61 (0)3 8344 0917 M: +61 (0)421 633 807 E: [EMAIL PROTECTED] ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, 29 August 2007 3:47 AM To: [email protected] Subject: ITSM 7.0.2 Patch 5 ** Has anyone figured out how to get a list of the workflow objects contained (i.e. modified) in this patch? Not only is there apparently no way for us to do that prior to implementation, BMC Engineering is telling me that they can't (read: won't) provide that information. Maybe this is just me, but I think that it's unacceptable to expect customers to implement a patch blindly. -- Rick Cook __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
