John,

 

I ran across a similar issue recently.  Make sure there is no workflow
setting the field to NULL or an empty string on triggers such as lose
focus, menu choice, etc..  For some reason, the Modify All operation was
pushing an empty/NULL value even though I had not directly updated the
field.

 

HTH,

Bryan

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of John Kovalcik
Sent: Friday, September 07, 2007 9:50 AM
To: arslist@ARSLIST.ORG
Subject: User Tool 7.0.01 and Modify All

 

** 
Listers, 

        I have run in to a problem doing a Modify all on the 7.0.01 user
tool.  When doing a modify all on CHG:Task, if the first record has a
blank assignee, then it will NULL out all assignee's in the following
records.  Has anyone seen this issue ?  It doesn't do it in the 6.x
usertool.   



                         Thanks,
                                   John M. Kovalcik
                                   Service Management Sr. Analyst
                                      ITIL Foundations Certified
                                   Global Information Technology
                                   Kennametal Inc.
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