In v7, the form name for Incidents is HPD:Help Desk. Is that visible in your list?
Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mary Dollus Sent: Friday, September 07, 2007 11:24 AM To: [email protected] Subject: weird action in ITSM 7 - Incidents form Hello,, Has anyone seen this? When I was trying to get a ticket entered directly into the Incident Management form, I opened the Incident Creation view. Prior to that I could see Incidents in my Object List; however now I cant All I see is Incident Creation and other variations.. I tried putting one of the view names in the Default Form view field on the Advanced tab of the Options window; and I even deleted all the *.arf and *.arv files thinking that might help. I can get to it via the Incident Management console, but not directly. Any ideas on how to get the Incidents Object back? Thanks!!!! Mary Dollus ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
