Checked that and the prod cat table in App Admin and everything is fine there.
Dan ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ben Cantatore Sent: Friday, September 07, 2007 3:20 PM To: [email protected] Subject: Re: ITSM 7 - Asset Product CAT changes errors ** Do a find on Product Cat and select the Product Catalog Advanced Search form. Find the Product Cat combo you need and make sure that the CI type is Computer System or whatever CI type you need. Doublecheck that the Product Cats 1-3 and the Product Name/Manufacturer match up with what you're trying to set. Hope that helps. Ben Cantatore Remedy Administrator Avon (914) 935-2946 Dan Gennidakis <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 09/07/2007 03:01 PM Please respond to [email protected] To [email protected] cc Subject ITSM 7 - Asset Product CAT changes errors ** Hi all, When trying to change the Product CAT of a Computer system via the Asset Management console we get an error for product categorization changes like so... "The Product Categorization Tiers, Product Name and Manufacturer combination is not valid. Please use the menus provided for these fields to select this information. (ARERR 44901)" We are selecting from the predefined dropdown menu items however. Anyone seen this error before and know where to resolve this or look? Thanks Dan Gennidakis __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
