Have you applied patch 3 at the minimum? I think I remember this being a problem and ARDBCQuery.dll file was fixed on patch 3. This file had to be manually replaced during the installation of that patch..
Are you on patch 3 or above? Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Muhammed, Siraj Sent: Saturday, September 08, 2007 3:19 AM To: [email protected] Subject: Re: ARERR [8760] Cannot establish a network connection to the AR System Plug-In server Hi Kaiser, We are using ARDBC Plugin -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Wednesday, September 05, 2007 6:49 PM To: [email protected] Subject: Re: ARERR [8760] Cannot establish a network connection to the AR System Plug-In server Are you using the ARDBC plug-in? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Muhammed, Siraj Sent: Wednesday, September 05, 2007 9:07 AM To: [email protected] Subject: ARERR [8760] Cannot establish a network connection to the AR System Plug-In server ** Hi, I'm getting an error "ARERR [8760] Cannot establish a network connection to the AR System Plug-In server" when I try to open ticket from requester console. I was able to create ticket till I restart the server recently. Could you please some one help me how to rectify this error? ARS Server : 7.0.01 Incident Mnagement version :7.0.02 Server OS : Solaris 10 DB : Oracle 10G Siraj P M|Capgemini | Bangalore Telecom & Media Skill Center Main: +91 80 66567000|Extn: 4305 Mobile: +91 99 860 23722 (India) ; +968 92856401 (Oman) E-Mail:[EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
