What's the exact error that you get when you try to log in..

Is the authentication from LDAP? If so that user on a different domain?

Joe
  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Kemes, Lisa
  Sent: Monday, September 10, 2007 5:07 PM
  To: [email protected]
  Subject: Re: Mid Tier Authentication Failed.....


  **
  Yes....



----------------------------------------------------------------------------
--
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
  Sent: Monday, September 10, 2007 4:53 PM
  To: [email protected]
  Subject: Re: Mid Tier Authentication Failed.....


  **
  You mean you can log in from one location but not from another?

  Joe
    -----Original Message-----
    From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Kemes, Lisa
    Sent: Monday, September 10, 2007 4:44 PM
    To: [email protected]
    Subject: Mid Tier Authentication Failed.....


    **
    I able to log onto the Mid Tier ("user tool").  I'm also able to log in
as another user just fine.  But the user keeps getting Authentication Failed
when logging onto the Mid Tier from her computer.

    I had her flush out her history in IE, Delete her Temp Files in IE and
Delete her cookies in IE.   I had her flush her DNS.  I also flushed the
Cache on the mid tier server.  Still no luck.

    We are using Mid Tier 7.0.1 patch 3 with AR Server 7.0.1 on a Windows
2003 server.

    Lisa
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5:43 PM

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