Hi,
Go into the Admin tool and do the following: * Server Information * Configuration * Check 'Disable Escalations' (Stops current escalations thread) * Apply * Uncheck 'Disable Escalations' (Starts new escalations thread) * Apply This should work :-) Cheers, Paul Clements IT Professional Officer Glasgow City Council Centenary House 100 Morrison Street Glasgow G5 8LN Phone: 0141 418 1332 Email: [EMAIL PROTECTED] Web: www.glasgow.gov.uk -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Atherly Sent: 12 September 2007 15:19 To: [email protected] Subject: Stopping an Escalation with out bouncing the server ** I need to stop an escalation that is currently running on UNIX server 6.3 latest patch with out bouncing the server and effecting current logged on users. Is this possible? John Atherly American Power Conversion [EMAIL PROTECTED] 401-789-5735 Ext. 2120 1-800-788-2208 Ext. 2120 __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

