Chris, the same errors will show up in the .html file that is generated,
somewhere in your install directory. The installation needs to be run
again if it fails at any point...just so you know.
There should be another install/error log also, which will give you more
details. Any "uniqe index" violations can be ignored but you'll need to
run everything else to ground.
Drew
On Thu, 13 Sep 2007, Moore, Chris wrote:
Hey everyone-
Today we installed Incident on a 7.1 server, OS RHEL 5 and DB Oracle
10g. The application successfully installed according to the script,
but in the text of the error log we saw a lot of things like the
following. Is this something to be concerned about? I logged in and
things appear to be ok, but it is a totally un-configured system with no
data at all, so I can't test workflow.
In a nutshell, there's a lot of red "Failed"s. The entire log is too
long to send to the list, but here's an example.
Thanks!
Chris Moore
Results from loading application tms Thu Sep 13 10:03:43 2007
Component tms
1.
/opt/remedy/dev001/incident/ar/tms/workflow/en/./tms_deplapp.def: Failed
2.
/opt/remedy/dev001/incident/ar/tms/workflow/en/./SHRSHR_menu.def:
Success
3. /opt/remedy/dev001/incident/ar/tms/workflow/en/./TMS_menu.def:
Failed
4.
/opt/remedy/dev001/incident/ar/tms/workflow/en/./INTEG_SHRSHR_APR%Altern
ate2.def: Failed
5.
/opt/remedy/dev001/incident/ar/tms/workflow/en/./INTEG_SHRSHR_AST%Purcha
seLineItem2.def: Failed
......................................
Component Summary tms
Successful def files: 3
Failed def files: 60
Skipped status def files : 0
Successful cfg data files: 22
Failed cfg data files: 12
Skipped status cfg data files : 0
Successful sample data files: 0
Failed sample data files: 0
Skipped status sample data files : 0
Worst definition file import rc: 2
Worst config data import rc: 1025
Worst sample data import rc: 0
Worst rc for the component: 1025
Application Summary
Successful def files: 3
Failed def files: 60
Skipped status def files : 0
Successful cfg data files: 22
Failed cfg data files: 12
Skipped status cfg data files : 0
Successful sample data files: 0
Failed sample data files: 0
Skipped status sample data files : 0
Worst definition file import rc: 2
Worst config data import rc: 1025
Worst sample data import rc: 0
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