Has anyone seen a product or know of a way to automate reports from Remedy (we are using ServiceDesk 7).
I would even look at creating an escalation, but trying to use out of box. Thanks to all, -- Howard Richter Remedy ServiceDesk Manager CedarCrestone Managed Services Center [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

