There is a Crystal product that can do this for you. I think it is called Crystal Decisions. This can be used to create automated reports in almost any form - even an E-mail. Or you could auto schedule your report to a printer. You have various options and I don't recall all of them.
Maybe this product has a different name now that BO has bought over CR a few years ago. It would be worth checking your options both with BO and CR. Cheers Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Howard Richter Sent: Thursday, September 13, 2007 5:14 PM To: [email protected] Subject: Automating reports ** Has anyone seen a product or know of a way to automate reports from Remedy (we are using ServiceDesk 7). I would even look at creating an escalation, but trying to use out of box. Thanks to all, -- Howard Richter Remedy ServiceDesk Manager CedarCrestone Managed Services Center [EMAIL PROTECTED] No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.487 / Virus Database: 269.13.16/1005 - Release Date: 9/13/2007 11:45 AM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
