Peter,
Here is something to try. BTW, I am using a slightly newer version of BMC.ARSystem.dll, v7.0.2523.16350. objArSystemPub.SetServerPort(CInt(pRemedyPort), CInt(pRemedyRPCProgramNum) ' Try running this before Login() to see if it makes a difference. objArSystemPub.Login(pRemedyServer, pRemedyUID, pRemedyPWD, "") Call objArSystemPub.GenerateGUID() right after logging in to verify the login. If not successfully logged in, then it will generate an error. There are also several examples that may help on http://arswiki.org/projects/dotnetutil. Stephen Remedy Skilled Professional ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A. Sent: Friday, September 14, 2007 8:43 AM To: [email protected] Subject: Running into issues when using the Remedy .NET API script against ARS 7.01 / ITSM 7.02 We are in the process of developing and testing a .NET API script against our ARS 7.01 / ITSM 7.02 and some of the commands seem to work but when we run the script the command returns "Error(623) Authentication failed" error. When attempting this command: EntryId = objARSystem.CreateEntry(pRemedySchema, FieldValues) Here are all the versions of the Remedy .NET API and the programs that we are using: BMC.arnettoc.dll 7.0.0.0 BMC.ARSystem.dll 7.0.2391.24945 Visual Basic .NET 2005 Windows Server 2003 However we can successfully connect with the following string: Call objArSystemPub.Login(pRemedyServer, pRemedyUID, pRemedyPWD, "") Call objArSystemPub.SetServerPort(Microsoft.VisualBasic.Conversion.Int(pRemed yPort), Microsoft.VisualBasic.Conversion.Int(pRemedyRPCProgramNum)) Is there is any .NET API expertise out there that can help us with this? Our Remedy AR System is version 7.01 patch 002 and our ITSM version is 7.02 patch 005. Thanks Peter Lammey ESPN MIT Technical Services & Applications Management 860-766-4761 __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
