We are in the process of developing and testing a .NET API script
against our ARS 7.01 / ITSM 7.02 and some of the commands seem to work
but when we run the script the command returns "Error(623)
Authentication failed" error. When attempting this command:
EntryId = objARSystem.CreateEntry(pRemedySchema, FieldValues)
Here are all the versions of the Remedy .NET API and the programs that
we are using:
BMC.arnettoc.dll 7.0.0.0
BMC.ARSystem.dll 7.0.2391.24945
Visual Basic .NET 2005
Windows Server 2003
However we can successfully connect with the following string:
Call objArSystemPub.Login(pRemedyServer, pRemedyUID, pRemedyPWD,
"")
Call
objArSystemPub.SetServerPort(Microsoft.VisualBasic.Conversion.Int(pRemed
yPort), Microsoft.VisualBasic.Conversion.Int(pRemedyRPCProgramNum))
Is there is any .NET API expertise out there that can help us with this?
Our Remedy AR System is version 7.01 patch 002 and our ITSM version is
7.02 patch 005.
Thanks
Peter Lammey
ESPN MIT Technical Services & Applications Management
860-766-4761
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the
Answers Are"
