If I were a cynical person, I might ask whether any testing was done on things like this. Dot releases are supposed to undergo a full regression test, which should include upgrades from all currently supported platforms.
Did the "old team" roll out crap this bad very often? I don't think so. Rick On 9/17/07, strauss <[EMAIL PROTECTED]> wrote: > > ** And they only posted patch 004 for AIX and HPUX so far.... > > Christopher Strauss, Ph.D. > Remedy Database Administrator > University of North Texas Computing Center > http://remedy.unt.edu/helpdesk/ > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Mark Koelemij > *Sent:* Monday, September 17, 2007 3:19 PM > *To:* [email protected] > *Subject:* Patch 004 for AR CMDB now available (Read if you want to > install ITSM 7.0 on ARS 7.1) > > > ** > > Hi. The last 2 weeks I have been e-mailing with BMC Support. I was trying > to install ITSM 7.0.2 on ARS 7.1 but the CMDB Extension Loader always > crashed ARS 7.1 on me. > > > After a few mails to BMC Support .. they now mailed me back an e-mail, > sorta saying "oh, what, you did not install patch 004 of CMDB? .. ohh no > wonder it does not work" > > I checked the patch site and there was no patch 004 for CMDB … three hours > later, I checked again, and magically patch 004 for CMDB appeared (wearing > todays date) > > So I am just letting anyone know .. incase you tried to install ARS 7.1and > ITSM > 7.0.2 ontop of it .. and your Incident Management installation hangs > (because in the background, the CMDB Extension loader crashed your ARS > 7.1server) .. use this patch. > > > Regards, > > _Mark Koelemij > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
