Dear Veeral Oza (ColumnIt), In the future please include your ARS server version with your question as this information can be a critical piece of information for some issues.
However since you ask in reference to ITSM v7... I will guess at least v7.x. Please refer to : Form-App-Objects-700.pdf Page 379. ( included in a section titled: "Reserved fields in access control") You will find a good description of the definition of the 'Group List' field and its maximum length. ( The 'Group List' field was documented to be extensible in v5.1.2. Which is an old enough version that it is not supported by BMC any longer. ) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 9/17/07, Oza, Veeral <[EMAIL PROTECTED]> wrote: > ** > Hi All, > > We have an issue here, wherein a person belongs to say 50 Support Groups. > The workflow on CTM:People updates the Group List field on the User form > which has the limit of 255 characters. So if there are more groups that > exceed this limit, it throws an error and the person is not added to that > group. > > How can we resolve this? What would be the Impact on ITSM7 if I increase the > field length of Group List field on the User form? Any ideas will be much > appreciated. > > > Regards, > Veeral Oza, > Application Developer, > Column Technologies _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
