Any thoughts on this one?
Frex Popo <[EMAIL PROTECTED]> a écrit :
I am thinking may be the way to do this, and have not done it before, is to
export all the forms and workflow along with the data, clean up the def file
from any refercences to the production server and import them to the
development remedy server. Wouldn't it be simpler?
The only issue is that ITSM is quite massive so I am concerned about the
admin tool bailing out half way through the import as it did on some occasions
before... Have you done this with ITSM and have encountered any issues?
Many thanks
frex
Susan Palmer <[EMAIL PROTECTED]> a écrit :
** Kelly,
Could you expound on "Export the production aradmin user"?
In the past we would just copy the oracle db to the dev server to synch up
but that has alot of pitfalls lately. I am looking for an alternative.
Thanks,
Susan
On 9/18/07, Hundley, Kelly G. <[EMAIL PROTECTED]> wrote: ** This is
unsupported but I've done it many times. There may be a faster way, but this
works for me. Install oracle then ARS and applications to get the tables in
place. Export the production aradmin user. Drop the aradmin user from
development and import it from production. Works like a charm.
K.
(Note: I am a little behind the times with Oracle 9.2.8, 6.3 ARS and 5.6
applications)
Kelly G. Hundley
Systems Administrator
Information Systems
Wake Forest University
---------------------------------
From: Action Request System discussion list(ARSList) [mailto: [EMAIL
PROTECTED] On Behalf Of Frex Popo
Sent: Tuesday, September 18, 2007 9:17 AM
To: [email protected]
Subject: rebuilding a dev environment
**
Hi eveyone,
I have a dev machine with ITSM6.0 which is in a total mess .. I need to
rebuild it by copying the production instance (i.g. oracle database, remedy
server, mid-tier etc) to the dev machine ...
Anyway easy way of doing this. This is the first time I am taking on a job
like this so as you would imagine, any advise, recomendations, help, KB's would
be very very much appreciated.
Let me know if you need any more info.
Thanks
frex
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