Frex, Do you also have CMDB running?
If so, migrating CMDB is a different cup of tea if you have made changes to CDM. If you had made any changes to the Common Data Model (CDM) they will need to be exported / imported via cmdbdriver. Refer to the CMDB Developers Reference documentation on the steps to create the .xml files and then import them as well. This process allows the admin to migrate the metadata from one environment, import it into a new environment and then trigger a synchronization of that metadata. Else a simple DB restore like everyone has suggested should take care of ITSM along with CMDB. Thanks, Mohan --- Frex Popo <[EMAIL PROTECTED]> wrote: > Any thoughts on this one? > > Frex Popo <[EMAIL PROTECTED]> a écrit : > I am thinking may be the way to do this, and > have not done it before, is to export all the forms > and workflow along with the data, clean up the def > file from any refercences to the production server > and import them to the development remedy server. > Wouldn't it be simpler? > The only issue is that ITSM is quite massive so I > am concerned about the admin tool bailing out half > way through the import as it did on some occasions > before... Have you done this with ITSM and have > encountered any issues? > > Many thanks > frex > > Susan Palmer <[EMAIL PROTECTED]> a écrit : > ** Kelly, > > Could you expound on "Export the production > aradmin user"? > > In the past we would just copy the oracle db to > the dev server to synch up but that has alot of > pitfalls lately. I am looking for an alternative. > > Thanks, > Susan > > > > On 9/18/07, Hundley, Kelly G. <[EMAIL PROTECTED]> > wrote: ** This is unsupported but I've done > it many times. There may be a faster way, but this > works for me. Install oracle then ARS and > applications to get the tables in place. Export the > production aradmin user. Drop the aradmin user from > development and import it from production. Works > like a charm. > > K. > > (Note: I am a little behind the times with Oracle > 9.2.8, 6.3 ARS and 5.6 applications) > > > > Kelly G. Hundley > Systems Administrator > Information Systems > Wake Forest University > > > > --------------------------------- > > From: Action Request System discussion > list(ARSList) [mailto: [EMAIL PROTECTED] On > Behalf Of Frex Popo > Sent: Tuesday, September 18, 2007 9:17 AM > To: [email protected] > Subject: rebuilding a dev environment > > > ** > Hi eveyone, > > > > I have a dev machine with ITSM6.0 which is in a > total mess .. I need to rebuild it by copying the > production instance (i.g. oracle database, remedy > server, mid-tier etc) to the dev machine ... > > > > Anyway easy way of doing this. This is the first > time I am taking on a job like this so as you would > imagine, any advise, recomendations, help, KB's > would be very very much appreciated. > > > > Let me know if you need any more info. > > > > Thanks > > frex > > > > --------------------------------- > > Ne gardez plus qu'une seule adresse mail ! Copiez > vos mails vers Yahoo! Mail > __20060125_______________________This posting was > submitted with HTML in it___ > > > > __20060125_______________________This posting was > submitted with HTML in it___ > > > > __20060125_______________________This posting was > submitted with HTML in it___ > > --------------------------------- > Ne gardez plus qu'une seule adresse mail ! Copiez > vos mails vers Yahoo! Mail > > > --------------------------------- > Découvrez le blog Yahoo! Mail : dernières > nouveautés, astuces, conseils.. et vos réactions ! > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at > www.arslist.org ARSlist:"Where the Answers Are" ____________________________________________________________________________________ Fussy? Opinionated? Impossible to please? Perfect. Join Yahoo!'s user panel and lay it on us. http://surveylink.yahoo.com/gmrs/yahoo_panel_invite.asp?a=7 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
