Check out this article. I think it is about us - People resistant to ITIL, but forced into going there.
I'm not resistant to ITIL, I guess, I just want an easier way to do it! http://www.computerworld.com/action/article.do?command=viewArticleBasic&; articleId=9037418&pageNumber=1 Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 405 736 3211 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
