I can't help but agree with Norm 100% on this one. There have been too many instances in the past where I've been talking with other developers and/or clients on non-Remedy related projects where the conversation drifted onto a topic where we could use some sort of tool to help us out.
In many cases, Remedy comes to mind. For example, project management. I tell my colleagues/clients that Remedy is great for what we're talking about, but it is often the case that there is no way Remedy will be a viable option due to the hefty price tag alone. Am I mistaken or does ARS now support mySQL? If this is the case, then if ARS was reasonably priced, you could come up with rapid solutions or create handy tools for "next to nothing". I could see BMC making a lot of money selling many low cost ARS instances over charging an arm and a leg for a few ARS instances. Once BMC has people hooked on Remedy (because they're selling it at a competitive price), they could easily milk more money out of these reduced price ARS sales by offering other services (e.g. support). It just makes good business sense to me and is a "win-win" for all parties involved. But, I do see one downside to this. How would your existing customer base feel knowing they've been dishing out mega bucks for years and then see new customers pick up ARS for the cheap? Ben -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Friday, September 21, 2007 10:08 AM To: [email protected] Subject: Re: OT: Thoughts on Core ARS Licensing Well I'm talking about selling just the core ARS as a *development* system, not one of their turnkey apps. I think it would be awesome if you could just buy the ARS with unlimited licenses for $500-$1000 (without support, of course) like you can for other development suites. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Friday, September 21, 2007 9:54 AM To: [email protected] Subject: Re: OT: Thoughts on Core ARS Licensing ** I have had discussions with VP's at Remedy --- When it was Remedy on this.. But it was a no go... My Idea was just a little different.. in the sense that they release a Free version once.. of their Helpdesk solution.. it was called Helpdesk Express.. you just had to buy Remedy server and licenses.. Which I thought was a Great Idea.. It for some reason never took off.. Then I recommended and upgrade - slight to helpdesk express for ARS 5.x or 6.x -- no app fee, but a license key if you have support - 1 year at a time -- kind of a Lease program... They never did that either.... I have made suggestions like this in the past.. They have their reasons.. On 9/21/07, Kaiser Norm E CIV USAF 96 CS/SCCE <[EMAIL PROTECTED]> wrote: ** I apologize if you've already read this in another thread. I put this in a response to the ongoing IBM MRO thread but then realized that it's a bit off that subject and I was hoping others would pass their thoughts on the topic. I figured a lot of listers wouldn't see my response since it was in the IBM MRO thread, so I'm starting this new one. Sorry for "doubling." Anyway, here's the idea: I would like to see Remedy lower the price on the AR System and the ARS user licenses. They could do a full push of ARS as a "Lego" development system--we give you the blocks, you put them together. By lowering the price of the ARS, the ARS platform would be more viable as a solution for the types of tracking apps Bing is referring to. The ARS is just too expensive for many companies...especially when there are other development tools available for a much, much lower price--with the Visual Studio on top of the pack. BMC could still charge whatever it wants for the ITSM suite and licenses. ARS would then be viable in all sorts of settings and us "ground up" developers would not necessarily be in direct competition with BMC. BMC then could make up the difference in volume and sell tech support packages separately. Could you imagine an ARS priced comparably to Visual Studio?! ARS would become a major development platform. Everyone would benefit. BMC would increase sales, companies would get a true rapid app development system, and us "old timer" developers would be in big demand as DEVELOPERS and not as CONFIGURERS. Thoughts? Norm __20060125_______________________This posting was submitted with HTML in it___ -- Patrick Zandi __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
