Several years ago there was a "movement" to have Remedy release an "Remedy
Lite" product line, which would significantly lower the price threshold for
new Remedy customers. Only one product actually materialized: a "lite"
version of Help Desk (which was fully upgradeable to the full Help Desk
product). The product was marketed for a few months, then "dropped like
third period French" (with apologies to the Ocean's 11 screenwriters) for
lack of customer interest. A "lite" version of the AR System, was never
released.
One of the reasons given for not releasing a "lite" version of the AR
System: Remedy was concerned that someone might develop a better version of
the HelpDesk, ChangeManagement, or AssetManagement applications and
potentially compete with Remedy for application license sales. That concern
apparently ran deep within Remedy's culture, and may still exist today.
Perhaps the core issue -- and the central question we should all ask -- is
whether Remedy considers the AR System workflow engine to be a primary
product line, or whether Remedy considers it to be a non-primary product
line. I strongly suspect it is the latter. Until that attitude changes, we
may not see any new developments in AR System marketing plans.
-- Bing
Bradford Bingel ("Bing")
ITM3 California
<http://www.itm3.com/> http://www.itm3.com/
<mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED] (email)
925-260-6394 (mobile)
_____
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE
Sent: Friday, September 21, 2007 7:30 AM
To: [email protected]
Subject: OT: Thoughts on Core ARS Licensing
**
I apologize if you've already read this in another thread. I put this in a
response to the ongoing IBM MRO thread but then realized that it's a bit off
that subject and I was hoping others would pass their thoughts on the topic.
I figured a lot of listers wouldn't see my response since it was in the IBM
MRO thread, so I'm starting this new one. Sorry for "doubling."
Anyway, here's the idea: I would like to see Remedy lower the price on the
AR System and the ARS user licenses. They could do a full push of ARS as a
"Lego" development system--we give you the blocks, you put them together.
By lowering the price of the ARS, the ARS platform would be more viable as a
solution for the types of tracking apps Bing is referring to.
The ARS is just too expensive for many companies...especially when there are
other development tools available for a much, much lower price--with the
Visual Studio on top of the pack.
BMC could still charge whatever it wants for the ITSM suite and licenses.
ARS would then be viable in all sorts of settings and us "ground up"
developers would not necessarily be in direct competition with BMC.
BMC then could make up the difference in volume and sell tech support
packages separately.
Could you imagine an ARS priced comparably to Visual Studio?! ARS would
become a major development platform. Everyone would benefit. BMC would
increase sales, companies would get a true rapid app development system, and
us "old timer" developers would be in big demand as DEVELOPERS and not as
CONFIGURERS.
Thoughts?
Norm
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