Emad, It sounds like the database was simply COPIED from Dev to Prod. Is that the case? You probably have something stuck in either your Assignment Engine or your Approval Server that is still referencing your Dev server and thumbing it's nose at you when you try running the PROCESS from your Prod server instead.
Maybe an arjoinfix could re-associate the Approval Server files and filters back to the SLM application? Maybe the filters in your workflow in the database were constructed with the DEV server in the path and you just need to edit them manually, you'd probably have to run a filter log to catch them all. Is "itsmsrv02" your Dev server or your Prod server?? George Emad Zaky wrote: > > ---------- Forwarded message ---------- > From: Emad Zaky <[EMAIL PROTECTED]> > Date: Aug 31, 2007 12:57 PM > Subject: Application Dispatch errors - ARERR 4454 > To: arslist <[email protected]> > > Hi Everyone, > ITSM 7.0.2 Patch 4 > AR server Patch 3 > SLM 7.0.3 > Solaris 10 > Oracle 10g > > > I migrated a DB from Test to Prod and the I am getting the following > errors > in the arerror.log which are preventing SLM 7.0.3 from running. I deleted > the enteries in the application Pending form in case there were references > to the test server. Here is an excerpt of the arerror.log: > > Fri Aug 31 12:03:44 2007 390635 : Failure during an attempt to perform an > application command (ARERR 4554) > Fri Aug 31 12:03:44 2007 Application-Command Dispatch > Register-Category > -s"Assignment Engine" -tAE-CHK-CONFIG -o"araps_ae > .lck" -l"9:itsmsrv02:/opt/ar/itsmsrv02/confRemedyAssignEngSigUsr1Event" > Fri Aug 31 12:03:44 2007 390635 : Failure during an attempt to perform an > application command (ARERR 4554) > Fri Aug 31 12:03:44 2007 Application-Command Dispatch > Register-Category > -s"Assignment Engine" -tAE-ASSIGN -o"araps_ae.lck > " -l"9:itsmsrv02:/opt/ar/itsmsrv02/confRemedyAssignEngSigEvent" > Fri Aug 31 12:03:44 2007 390635 : Failure during an attempt to perform an > application command (ARERR 4554) > Fri Aug 31 12:03:44 2007 Application-Command Dispatch > Register-Category > -s"Assignment Engine" -tAE-CACHE -o"araps_ae.lck" > -l"9:itsmsrv02:/opt/ar/itsmsrv02/confRemedyAssignEngSigEvent" > Fri Aug 31 12:03:51 2007 390600 : Failure during an attempt to perform an > application command (ARERR 4554) > Fri Aug 31 12:03:51 2007 Application-Command Dispatch > Register-Category > -s"SLM BR Engine" -tBR-CHK-CONFIG -o"araps_brie.l > ck" -l"9:itsmsrv02:/opt/ar/itsmsrv02/confRemedyBRIESigUsr1Event" > Fri Aug 31 12:03:51 2007 390600 : Failure during an attempt to perform an > application command (ARERR 4554) > Fri Aug 31 12:03:51 2007 Application-Command Dispatch > Register-Category > -s"SLM BR Engine" -tBR-BRIE -o"araps_brie.lck" -l > "9:itsmsrv02:/opt/ar/itsmsrv02/confRemedyBRIESigEvent" > Fri Aug 31 12:08:51 2007 390600 : Failure during an attempt to perform an > application command (ARERR 4554) > Fri Aug 31 12:08:51 2007 Application-Command Dispatch > Register-Category > -s"SLM BR Engine" -tBR-CHK-CONFIG -o"araps_brie.l > ck" -l"9:itsmsrv02:/opt/ar/itsmsrv02/confRemedyBRIESigUsr1Event" > Fri Aug 31 12:08:51 2007 390600 : Failure during an attempt to perform an > application command (ARERR 4554) > Fri Aug 31 12:08:51 2007 Application-Command Dispatch > Register-Category > -s"SLM BR Engine" -tBR-BRIE -o"araps_brie.lck" -l > "9:itsmsrv02:/opt/ar/itsmsrv02/confRemedyBRIESigEvent" > > Regards, > Emad > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" > > -- View this message in context: http://www.nabble.com/%21Resent%21-Application-Dispatch-errors---ARERR-4454-tf4362111.html#a12951988 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
