Hi, The Java plugin server was first relased with version 7.1. I dont think it will run with version 7.00
So you then need to upgrade to version 7.1 first, and then implement the java plugin. -- Jarl On 9/28/07, brooksm <[EMAIL PROTECTED]> wrote: > We are on as SQL Server 2005 ARSystem 7.00 Help Desk 6.00 System. > I'm looking at implementing the Java API plugin, but haven't the faintest > idea as to how to do this. I've read that the Java API changed quite a bit > from 7.00 to 7.1 so am thinking that we should upgrade to 7.1 before > implementing the Java API plugin. Can anyone give me some insight as to > whether I should upgrade to 7.1 first or just implement the Java API plugin > on on ARSystem 7.00. If you recommend upgrading to 7.1, is the process > fairly straight forward? (I've looked at the documentation, but would like > to hear form those that have actually done the upgrade.) I just talked to > Remedy tech support yesterday and found that moving from ITSM/Help Desk 6.0 > to Service Desk 7.0 really requires a consultant, so we're going to hold off > of that upgrade for a while. > > Any insight would be very much appreciated! > > Thanks > Brooks > -- > View this message in context: > http://www.nabble.com/Upgrade-ARSystem-from-7.00-to-7.1-tf4535965.html#a12945536 > Sent from the ARS (Action Request System) mailing list archive at Nabble.com. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the > Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
