All my reports run fine except the one I actually need! I get the following error message when running a the Case Count for Category, Type, Item under Helpdesk, Case Information, My Resolved Cases: An error occurred while generating the Crystal report: 0x800473ce - This field name is not known. (ARERR 1904)
I looked in the ODBC under Administrative Tools. I am running this under Vista using User Tool 7.1 and my server is AR 6.3. I thought it might be Vista and user tool 7.1 so I tried running it off the server running Windows Server 2003 and UT 6.3. I could not get any of the reports to run off that box. Numerous errors- possibly ODBC issues but I'm not sure. Does anyone have any suggestions for me fixing this particular report on my workstation (Resolved Case Counts by Category, Type, Item)? Thanks, Brad _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
