Brad, I have found in the past when a report return this error it is out of sync with the database. The error should resolve if you open the report with CR and then verify the database. Usually the CR will want to remap a couple of fields and once it is complete your report should run. Additionally you may want to ensure that Use Underscores is checked in the ODBC settings for your CR development system and for any systems the report will be run on.
HTHs Dave ----- Original Message ---- From: Brad Terhune <[EMAIL PROTECTED]> To: [email protected] Sent: Sunday, September 30, 2007 10:07:36 PM Subject: Error message when running CR with AR UT 7.1 All my reports run fine except the one I actually need! I get the following error message when running a the Case Count for Category, Type, Item under Helpdesk, Case Information, My Resolved Cases: An error occurred while generating the Crystal report: 0x800473ce - This field name is not known. (ARERR 1904) I looked in the ODBC under Administrative Tools. I am running this under Vista using User Tool 7.1 and my server is AR 6.3. I thought it might be Vista and user tool 7.1 so I tried running it off the server running Windows Server 2003 and UT 6.3. I could not get any of the reports to run off that box. Numerous errors- possibly ODBC issues but I'm not sure. Does anyone have any suggestions for me fixing this particular report on my workstation (Resolved Case Counts by Category, Type, Item)? Thanks, Brad _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ____________________________________________________________________________________ Looking for a deal? Find great prices on flights and hotels with Yahoo! FareChase. http://farechase.yahoo.com/ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
