Matt's is a very good suggestion.  

The very big pitfall that always lurks is when an OOB workflow object
becomes something(s) else due to a BMC patch or upgrade.

For example, suppose you have an OOB Active Link named OOB:ActiveLink1.

Using a prefix, you create your "custom" version of the object and
disable the original.  So now you have OOB:ActiveLink1 and, say,
New:OOB:ActiveLink1.

But now BMC decides OOB:ActiveLink1 will now be "enhanced" to become
OOB:ActiveLink2 and OOB:ActiveLink3.  In other words, to add
functionality, they replaced the original AL with two (or more) new ones
that are named differently.

Now you have:

New:OOB:ActiveLink1
OOB:ActiveLink2
OOB:ActiveLink3

When you should only have (if you had never jumped off the cliff and
customized the OOB product):

OOB:ActiveLink2
OOB:ActiveLink3

Now you have workflow whose names are not consistent that are likely
performing duplicated and/or extraneous actions.

Makes one shudder at the thought of upgrading...

Norm

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent: Wednesday, October 03, 2007 3:34 PM
To: [email protected]
Subject: Re: What is everyone doing to keeping track of created
Forms/AL/Filters...ect from out of the box ones

I am a big fan of packing lists for development processes.

I would suggest that you create at least two packing lists.

A) OOB objects that were replaced/changed/disabled
   and
B) New objects that were added to the OOB

Those two lists would give you a shot at being able to detect how your
changes play out in the "new version". (After the install of the
upgrade/patch you view those packing lists and see if any of the
objects were changed during the install/upgrade. If so, then they
require very close review.)

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.

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