Hi,
If you can login on the server OS, you can also use the arcache-program to
fix up your data.
You can accomplish the same thing that Joe suggested with arcache, or you
could add a new temporary user.
Adding a temporary admin-user:
arcache -Ua -d -e 00001500 -n loginname -s server -g "1;" -l1 -p passwd
Restoring the user_cache from the User-form:
arreload -u User -f -a adminuser -p adminpassword
Best Regards - Misi, RRR AB, http://www.rrr.se
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> If you are familiar with SQL, log into the DB, and modify the entry for
> Demo
> in the user_cache table, and change the value of licenseType to 1.
>
> update user_cache set licenseType = 1 where username = 'Demo'
>
> After that you should be able to log in as Demo in the User tool, open the
> User form, and modify the entry for Demo to change the license to Fixed.
>
> Hope that helps.
>
> Joe D'Souza
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] Behalf Of Tadeu Augusto Dutra Pinto
> Sent: Wednesday, October 03, 2007 6:14 PM
> To: [email protected]
> Subject: How To Change License for Demo User?
>
>
> **
> Hello,
>
>
> How can I set the Fixed lisence for Demo User??
>
> I change the license to "Read", then now I can't access the application
> anymore...
>
>
> Please, help me!
>
>
>
> Thanks
>
>
>
> Tadeu Augusto Dutra Pinto
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