Siraj, Make sure you have your development cache mode turned on before you kick your install. If I am not mistaken someone else had this issue where the files were seen but the installation reported errors similar to you, and it turned out to be that problem.
If that isn't your problem, another potential issue could be permissions on these files. Is this a non root install and does the user that is being used to run the installation have sufficient permissions to the directories under /apps/Remedy/tt1bv and its sub directories? Joe D'Souza -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Muhammed, Siraj Sent: Monday, October 08, 2007 5:00 AM To: [email protected] Subject: Incident Management installation failure ** Hi Listers, We tried installing Incident management to a new system. We found that the application is installed (We could see the links in Home page) but most of the workflows are not installed. We did not face issue when installing previous modules 1. CMDB 2.Assignment Engine 3.Approval Server and Patches of ARS,CMDB. Below log is we extracted from “RemedyIncidentManagement_error.log” Sun Oct 7 01:24:18.284] LoadApp- Processing component: fnp [ERROR][Sun Oct 7 01:24:47.257] ImportFileNode- Specified file is not found: /apps/Remedy/tt1bv/incident/ar/fnp/workflow/en/./INTEG_SHRSHR_AST%PurchaseLi neItem2.def. [ERROR][Sun Oct 7 01:24:47.257] DefnImport- Defnimp failed, code 999, filename /apps/Remedy/tt1bv/incident/ar/fnp/workflow/en/./INTEG_SHRSHR_AST%PurchaseLi neItem2.def [ERROR][Sun Oct 7 01:24:47.257] ImportFileNode- Specified file is not found: /apps/Remedy/tt1bv/incident/ar/fnp/workflow/en/./INTEG_SHRSHR_CFG%Assignment 2.def. [ERROR][Sun Oct 7 01:24:47.257] DefnImport- Defnimp failed, code 999, filename /apps/Remedy/tt1bv/incident/ar/fnp/workflow/en/./INTEG_SHRSHR_CFG%Assignment 2.def We have checked and found def files are there in specified location. Kindly let us know if any one has and idea about this issue. Siraj P M No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.488 / Virus Database: 269.14.4/1057 - Release Date: 10/8/2007 9:04 AM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
