Hi Listers,
We tried installing Incident management to a new system. We found that the application is installed (We could see the links in Home page) but most of the workflows are not installed. We did not face issue when installing previous modules 1. CMDB 2.Assignment Engine 3.Approval Server and Patches of ARS,CMDB. Below log is we extracted from "RemedyIncidentManagement_error.log" Sun Oct 7 01:24:18.284] LoadApp- Processing component: fnp [ERROR][Sun Oct 7 01:24:47.257] ImportFileNode- Specified file is not found: /apps/Remedy/tt1bv/incident/ar/fnp/workflow/en/./INTEG_SHRSHR_AST%Purcha seLineItem2.def. [ERROR][Sun Oct 7 01:24:47.257] DefnImport- Defnimp failed, code 999, filename /apps/Remedy/tt1bv/incident/ar/fnp/workflow/en/./INTEG_SHRSHR_AST%Purcha seLineItem2.def [ERROR][Sun Oct 7 01:24:47.257] ImportFileNode- Specified file is not found: /apps/Remedy/tt1bv/incident/ar/fnp/workflow/en/./INTEG_SHRSHR_CFG%Assign ment2.def. [ERROR][Sun Oct 7 01:24:47.257] DefnImport- Defnimp failed, code 999, filename /apps/Remedy/tt1bv/incident/ar/fnp/workflow/en/./INTEG_SHRSHR_CFG%Assign ment2.def We have checked and found def files are there in specified location. Kindly let us know if any one has and idea about this issue. Siraj P M This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
