Ohh btw, I checked the old posts, they were related to Approval Engine. I
could not find any solution of this problem. Any help would be greatly
appreciated. Users are receivig this while opening incident tickets through
incident console.

Dave.


Dave.ARSList wrote:
> 
> Hello lsiters,
> 
> Our users can create new tickets without any errors but when they try to
> open an existing ticket, the get the error:
> 
> "Caught exception :'t.LoadResultsList' is null or not an object" error.
> 
> We are on ARS 7.0.01 Patch 003 with Tomcat midtier. Any ideas?
> 
> Thank you,
> 
> Dave.
> 

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