Eric, I believe we met at MIRUG.
If you remember -- Kinetic Request could provide this functionality for you. It is not Mid-Tier, however. (I mention this - as it may be way easier to install Kinetic Request on the server -- than to upgrade 1,000s of PCs with IE 5.01) (Assuming these are custom PCs at Borders store locations) The Kinetic Request product allows you to build web interfaces on top of your Remedy system (ARS 6.0 and higher). The interfaces can be used to lookup information (like your example above) -- and/or create information (work orders etc...) Another approach is to write your own php/java/perl/whatever -- and generate very simple HTML which IE 5 can digest. If you would like a demo - let me know. Thanks, -John On 10/9/07, Eric Cleereman (IT) <[EMAIL PROTECTED]> wrote: > > ** > > Hi All, > > I have a home grown interface which grants a large number of our users > read access to specific details from their help desk cases, related part > orders, etc. They do this using Mid-Tier 6.3. These users have IE5.5 or > higher. I know the compatibility matrix says IE6 or higher with Mid-Tier > 6.3, but we've not had any issues. > > Here's my problem: Management now would like to deploy this interface to > a number of users we have who only have IE5.01. This does not work. > There many Object Expected errors, and the page never fully loads. > > Does anyone know of a cheap (or free) solution which allows access via > Mid-Tier for IE5? > > Eric Cleereman > __20060125_______________________This posting was submitted with HTML in > it___ -- John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
