> My best suggestion is to install firefox. Although do keep in mind that FireFox wasn't officially added to the AR System compatibility matrix until 7.0.00...
-David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Tuesday, October 09, 2007 1:35 PM To: [email protected] Subject: Re: Internet Explorer 5.01 - MidTier 6.3 Eric, My best suggestion is to install firefox. I would be surprised if the users version of Windows would not support it. And I would be even more surprised if installing FireFox would break any other applications/functionality that they are still clinging to IE 5.01. Sure there are costs to install a browser. And you could look at installing the User Tool if you wanted to instead. And yes the users would need to use the "right client" for the "right application" but I think it should work ok. However, the short answer is, if it is not supported (and/or does not work) then I doubt that there is anything that any one (other than BMC) could do to fix that. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 10/9/07, Eric Cleereman (IT) <[EMAIL PROTECTED]> wrote: > ** > Hi All, > > I have a home grown interface which grants a large number of our users > read access to specific details from their help desk cases, related > part orders, etc. They do this using Mid-Tier 6.3. These users have > IE5.5 or higher. I know the compatibility matrix says IE6 or higher > with Mid-Tier 6.3, but we've not had any issues. > > Here's my problem: Management now would like to deploy this interface > to a number of users we have who only have IE5.01. This does not > work. There many Object Expected errors, and the page never fully loads. > > Does anyone know of a cheap (or free) solution which allows access via > Mid-Tier for IE5? > > Eric Cleereman ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
